Frequently Asked Questions
What time should I arrive for my game?
We kindly ask all players to arrive 15-30 minutes before your booking so we can make sure you are all set and ready for tee off.
Can I get a refund?
After a payment has been made we do not issue any refunds for cancellation.
How to keep safe and enjoy the course
Check out our course rules page to find out what we're doing to keep you and our staff safe.
How many holes is it?
It's an 18-hole mini golf course filled with contraband and great hiding spots!
How long does it take to complete the course?
The course takes about 40 minutes to complete depending on how quickly you play, the number of smugglers in your group, and how many people are on the course. Be aware, it might take you a little longer to complete the course during our busier periods.
Do I need to book?
Access to the adventure golf course is subject to availability. Should the golf course be busy when you arrive there are plenty of other things to do in the area while you wait for a slot. For group booking of six or more, please contact firstname.lastname@example.org. You can always call ahead, and we'll be happy to assist you further.
I’ve tried to book online but there’s no slots available?
We recommend booking online to secure your round of mini golf, especially during peak seasons. We have limited the number of slots for online bookings so that we can also welcome walk-ins. If you have a booking please make the staff aware.
How can I pay?
With cards only - unfortunately we're currently not accepting golden coins.
Do disabled players or carers get a free round?
Any smuggler playing the course pays full price. However, if you're not playing and just want to walk around the course with someone that's okay (we won’t tell the King's Men that we've let you in for free)!
Is the golf equipment included?
Each smuggler gets a golf putter and one ball. There are different lengths for junior and adult smugglers.
Do you have anywhere for me to hide my goods?
We are unable to store any loot but we don’t mind you carrying around a back pack and you can easily push around a pram.
Are the smugglers friendly?
Oh yes! As long as you don’t give away their hiding places or tell their secrets to the King's Men.
What age is Smugglers Cove Adventure Golf suitable for?
Smugglers Cove Adventure Golf is suited for all ages. Young smugglers are welcome to join the fun as long as they're supervised by an adult. Please be aware of the water features, rocks and other safety hazards on the course.
Is it open when it's dark?
The dark evenings are perfect for hiding contraband for all smugglers, so we'll be open in the evenings where possible. Please note that opening times are always subject to change.
Is Smugglers Cove Adventure Golf wheelchair accessible?
Yes. All the golf holes are wheelchair friendly. Should you require any assistance then please don't hesitate to speak to a member of staff.
Where can I dock my ship (car)?
The nearest car park is Bath Road South Car Park, postcode BH1 2EW. Should this be full of rival ships there are other docking areas in Bournemouth.
Do you have baby change facilities?
There are nearby toilets with baby changing facilities towards Bournemouth pier.
Do you have toilets?
There are toilets situated nearby in the Pier Approach area. Disabled toilets are also available, please check with our Smugglers Cove team for access.
Do you serve food?
For thirsty and hungry Smugglers there are plenty of facilities nearby to get a bite to eat. The nearest is the Prom Café, open daily from early morning until late, (subject to change).
Do you offer birthday parties, hen parties, corporate events, school visits etc?
Get in touch with our Smugglers Cove team who'll be happy to answer any questions you may have. Send a message in a bottle to email@example.com
Do you offer student discount?
Students get 20% off tickets all year round using code STU20 at checkout. To claim discount each ticket holder must be able to present student photo ID with a valid expiry date upon arrival.
Do you sell gift vouchers?
Yes, pop in anytime to get your voucher or call 01202 123800. You can also email us firstname.lastname@example.org and the team will pre-load your voucher and post it to the preferred address.
My voucher has expired due to the national lockdown, can I still use it?
All our vouchers with a 2020 expiry date are now valid until 31 December 2021.